Responsible Gambling

We are committed to safe play and clear controls. Beep Beep Casino Responsible Gambling guides how to manage time, spend and behaviour while using our services. We provide easy-to-use tools, clear limits and access to support so account holders can play within their means. This page explains the safeguards available, how to set limits, how to recognise when gambling is becoming a problem and where to find help in New Zealand. Use these controls any time from your account settings or contact support for assistance.

Player protection principles

Protection starts with choice. Voluntary limits, verification steps and transparent rules help keep activity controlled. Account holders must be 18+ and agree to our terms before wagering. Responsible play is built into account controls and support pathways.

Tools to manage gambling activity

Deposit limits

Set daily, weekly and monthly deposit limits in account settings. Limits apply immediately and can be reduced at any time. Increasing a limit may require a cooling-off period.

Loss limits

Loss limits let you cap net losses over a defined period. Activate a loss cap to prevent continued chasing after losses. Loss limits are tracked and enforced on all sessions once confirmed.

Time limits and session reminders

Use session time limits and automatic pop-up reminders to manage play length. Session reminders appear after set intervals and can be customised or disabled in account settings, subject to our safety checks.

Self-exclusion and cooling-off

Temporary time-outs and longer self-exclusion options are available from 24 hours up to several years. Self-exclusion blocks access to the account and prevents new registrations under the same identity while active.

Recognising signs of problematic behaviour

Warning signs include chasing losses, spending beyond means, neglecting work or relationships, hiding activity, or frequent attempts to bypass limits. Short, honest checks of spending and time can help identify issues early.

Guidance for staying in control

Set clear budgets and stick to them. Use the available deposit and loss limits before you start. Take regular breaks, enable session reminders and avoid gambling when stressed or impaired. Keep separate finances and do not use funds needed for bills or essentials.

Access to professional help and support organisations

If you need help, contact local services and international resources. Gambling Helpline NZ - 0800 654 656. Gambling Therapy offers online support and chats. Lifeline provides crisis support. If you prefer email or chat, visit the relevant support site for guidance and referral to counselling services.

Contact and next steps

Adjust limits anytime via account settings or contact support for help with self-exclusion and resources. Beep Beep Casino Responsible Gambling aims to make tools available and easy to use so control remains with you.